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HP OfficeJet Pro 6978 All-in-One Printer

HP Office Jet Pro 6970. Put in a new black 920XL ink cartridge. Wi't print black with new cartridge

1 REPLY 1
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Hi,

Would you get any error message or just missing black printout?

 

May you refer to using ink 902XL and have a type? as 920XL is not intended for a 6900 printer.

 

Assuming there is no error and the correct ink is used, please follow below steps to troubleshoot a such and check for any difference:

https://support.hp.com/ie-en/document/ish_8586650-8598286-16

 

Shlomi



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