blank paper

[malik43]

blank pages coming

[Alden4]

Hi @malik43,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP ENVY 6022e All-In-One Printer is printing blank pages, there could be several reasons behind it. Here's a troubleshooting guide to help you identify and resolve the issue.

• Check Ink Levels: Make sure that your printer has enough ink or toner to print. Replace any empty or low cartridges.
• Printer Head Alignment: Sometimes, the printer heads can become misaligned, leading to blank pages. Many printers have a built-in alignment tool that you can access through the printer's settings menu.
• Printer Settings: Ensure that the printer settings are configured correctly. Check the print quality settings in the printer properties or settings menu on your computer.
• Paper Jam: Even if you don't see a paper jam, there could be a small piece of paper stuck in the printer's rollers or other components. Open the printer and carefully inspect for any obstructions.
• Driver Update: Ensure that your printer drivers are up to date. Visit the HP website and download the latest drivers for your printer model.
• Printer Firmware Update: Sometimes, firmware updates can fix issues with printer functionality. Check for firmware updates on the HP website and install them if available.
• Print Head Cleaning: Use the printer's cleaning utility to clean the print heads. This can help remove any dried ink or debris that may be blocking the nozzles.
• Try Another Document: If you're trying to print from a specific document or file, try printing from a different document or application to see if the issue persists.
• Hardware Issues: If none of the above solutions work, there may be a hardware problem with the printer. 

By going through these steps, you should be able to diagnose and resolve the issue of your HP ENVY 6022e printing blank pages.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support