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HP Recommended
HP Color LaserJet Pro MFP 4301fdw Printer
Microsoft Windows 11

I just purchased this printer today and am setting it up.  In attempting to set a new Admin password (I don't know the default), I've tried leaving the Current Password blank, then using "admin" and "Admin", and "12345678" without luck.  What do I do to get this task completed?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Open the cartridge door and there is a label on the right hand side with the access code on it.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2
HP Recommended

Open the cartridge door and there is a label on the right hand side with the access code on it.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Thank you.  I thought I had tried using the printer PIN to reset the Admin password  last night for the EWS interface, but I must have been mis-typing it.  After powering the printer back on this morning, I tried again just now using the printer PIN as the "Current Password" and was able to create a new Admin password.

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