• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Touchsmart 600-1050 All in
Microsoft Windows 10 (64-bit)

I bought a

8GB [2x4GB] DDR3-1333 RAM Memory Upgrade Kit for

to upgrade my HP Touchsmart 600-1050 All in one.

 

However, it hadn't worked and showed only black screen after installed.

The discription is

4GB DDR3-1333 PC3-10600 Non-ECC Unbuffered 204 Pin 1.5V CL=9 Memory

 

After then, I bought a different one of

8GB Kit (4GBx2) DDR3 1600 MT/s (PC3 - 12800) CL11 SODIMM Notebook Memory Modules CT2KIT51264BF160B / CT2CP51264BF160B at amaozn.com

 

It has the same problem.

Are those not compitable with my computer?

 

If so, please let me know a compitable memory set for upgrade.

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes that would be true, but as the model is an All-in-One computer, it is not flexible for board replacements, like a regular desktop would be. You probably only have the one board option.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

3 REPLIES 3
HP Recommended

Hi there ,

 

Welcome back to the HP Support Forums!  I understand that you are trying to upgrade the RAM in your computer.  I am happy to help with this.

 

Looking at the HP and Compaq Desktop PCs Motherboard Specifications (E60), for your system, it shows the following under "Memory upgrade information":


•Dual channel memory architecture 

•Two DDR3 SO-DIMMs (200-pin) sockets 

•SO-DIMM type-PC3-10600 (DDR3-1333)

•Non-ECC memory only, unbuffered

•Supports 2 GB DDR3 SO-DIMMs

•Maximum memory only if using 2GB DDR3 DIMM modules.

•Supports up to 8 GB on 64-bit PCs

•Supports up to 4 GB* on 32-bit PCs
 

There is one contradiction in the above provided information, but the main thing is the board supports only 2 GB DDR3 SO-DIMMs, and as there are only two slots that means up to 4GB of RAM.

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
HP Recommended

Hi,

 

Thank you for your information.

That means my pc can not be upgraded whitout new board. Is that right?

 

HP Recommended

Yes that would be true, but as the model is an All-in-One computer, it is not flexible for board replacements, like a regular desktop would be. You probably only have the one board option.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.