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‎08-02-2016 08:03 PM

HP Recommended
Product: PAVILLION 332d
Operating System: Microsoft Windows 10 (64-bit)

my unit does not power on. when plugged, there is green LED light on the motherboard. what seems to be the problem of my unit?

1 REPLY 1

‎08-04-2016 10:30 AM

HP Recommended

Hi there @DRRM,

 

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.  I understand that you are looking for help as your computer is not powering on properly.  I am happy to assist with this.

 

It is hard to say yet, what the cause is, but this HP Desktop PCs - Computer Does Not Start (Windows 10,8), is the best way to start. Just read through it carefully and start from the top, and when necessary choose the symptom that best matches, which sound most like the heading "The computer does not receive power (no noise or lights)"

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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