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‎12-28-2016 09:50 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My laptop is always plugged in.  A few days ago,  I saw the message, "Plugged in, not charging." Any help would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-28-2016 12:02 PM - edited ‎12-28-2016 12:37 PM

HP Recommended

@emhd,

Unplug from power supply.  Operate for 1 hour. Take note of remaining power.  Replug the power supply.

 

If that does not work, see this posted by @GBL84

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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1 REPLY 1

‎12-28-2016 12:02 PM - edited ‎12-28-2016 12:37 PM

HP Recommended

@emhd,

Unplug from power supply.  Operate for 1 hour. Take note of remaining power.  Replug the power supply.

 

If that does not work, see this posted by @GBL84

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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