Refurbished HP Product - Can't find support for HP Elite 8300

[HPISAWESOMEILOV]

Hey there,

I recently purchased a refurbished HP Elite 8300 SFF Small Form Factor PC on April 22 of 2017, with one year warranty. I have a problem that I believe can be fixed under warranty.

The product page for this computer says that the warranty expired, however, this is a refurb and when I purchased it from TigerDirect.ca, the support page led me to HP and the 800 number. 

Can someone help me?!

Thanks,

HPISAWESOMEILOV

Ps, apologies for potentially posting in the wrong forum. I could'nt seem to find a support forum.

[danny-r]

@HPISAWEOMEILOV

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

[HPISAWESOMEILOV]

Hi Danny,

Do you know how long it will take them to message me? Thanks again.