desktop All-in-One HP Pavilion 27-n101nl RESET HARDWARE BIOS

[marcoloc]

I have a problem with desktop All-in-One HP Pavilion 27-n101nl for RESET HARDWARE BIOS, the jumper no the mainboard no present

[Resolv_S]

Hello@marcoloc,

Welcome to the HP Forums!

I have read your post and understand that you unable to perform the reset of the BIOS. I will definitely help you.

To help you with the right solution, I need to understand the need to reset the BIOS.

I request you to elaborate with as many details possible to find the correct solution to fix it.

Also, you may try doing the BIOS recovery using the link below.

http://support.hp.com/in-en/document/c04126730

Hope that answers your question. Let me know for more.

Resolv_S

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

[marcoloc]

Hi Resolv_S

Thank you for your answer.

But the problem is who mistakenly i have disable the usb port in teh Bios and now is not possible press any key.

I believe that the only solution is the reset bios hardware, usually there is a jumper near cmos battery, but in this mainboard I can not find it.

thanks in advance

Marco

[Sizzlingsum_13]

@marcoloc

I thank you for your quick response and understand the situation well.

Here are a few other steps you can try:http://hp.care/2eH4x9k

Let me know how it goes, cheers 🙂

[marcoloc]

Hi Sizzlingsum_13

I've created the usb flash bios recovery, but not start because the usb ports are disable, for me only solution is the reset hardware.

Can you support me with indication the CLRTC circuit for reset bios on the mainboard.

thank you

Marco

[Resolv_S]

Hi@marcoloc,

Thanks for the response.

I request you to boot the PC to BIOS by tapping the “F10” while powering on the PC.

Once you are in BIOS, use the arrow key on the keyboard and follow the steps below.

• Advanced option (at the top of the screen)
• Then, select Boot options.
• Then change the boot order to USB boot.

Then you should be able to enable the USB in BIOS.

Hope the information shared will help you. Please share for more.

Resolv_S

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

[marcoloc]

hi Resolv_S

Your solution is non possible!

The usb Ports are disable, in this PC for the keyboard and mouse only usb connection.

The USB KEYBOARD not function!!!

not possible press any key on keyboard.

Can i have the position of the CLRTC circuit for reset bios on the mainboard.

THank you

Marco

[Big_Dave]

@marcoloc

1. Unplug the PC.
2. Remove the CMOS battery.
3. Hold the power down for 60 seconds.
4. Replace the CMOS battery (test it with a VOM to make sure that it is good).
5. Plug the PC back in a give it a go.