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‎03-28-2015 10:30 PM

HP Recommended
Product: Envy Phoenix 810-160
Operating System: Microsoft Windows 8.1 (64-bit)

This computer glows brights red. How do you turn off the infernal red lights inside the PC?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-30-2015 01:36 PM - edited ‎03-30-2015 01:36 PM

HP Recommended

Hello @onesa,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I have read your post on how the computer glows bright red as a part of your desktop's chassis aesthetics, and that you are looking to turn it off. I would be happy to help you!

 

To find out which chassis pin to remove from your system's motherboard (which should disable the red lights), please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

I hope this helps!

Regards 🙂

MechPilot
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎03-30-2015 01:36 PM - edited ‎03-30-2015 01:36 PM

HP Recommended

Hello @onesa,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I have read your post on how the computer glows bright red as a part of your desktop's chassis aesthetics, and that you are looking to turn it off. I would be happy to help you!

 

To find out which chassis pin to remove from your system's motherboard (which should disable the red lights), please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

I hope this helps!

Regards 🙂

MechPilot
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!
Was this reply helpful? Yes No

‎09-04-2016 11:17 PM - edited ‎09-04-2016 11:19 PM

HP Recommended

On my HP Phoenix Envy I found using the HP Phoenix Control to turn lights on or off or select how they are displayed the best method.  :generic:

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