how to disable overclock in bios

[ElvisA]

Downloaded Windows 10 from WIndows 7. Working fine until a month ago.

I now get the "whea_uncorrectable_error" message on the blue screen of death.

Tried all solutions I found on the Windows support website except for Solution 1 - "Disabling Overclock in BIOS." From this HP forum, it seems I can't disable overclock because HP does not allow it.

I also tried Solution 2 - Windows in Safe Mode and Check for Drivers, Solution 3 - Check if there are Any hardware Issues, and Solution 4 - Run Windows Memory DIagnostics. All three other solutions did not detect anything wrong with the computer.

My IT guy at work suggested I take out the BIOS battery in order for the BIOS to reset itself. Considering buying a new battery as a remedy. Will do so tomorrow after work.

I tried backing up my harddrive on an external drive but as I was doing so (1%), the blue screen of death came on again with the "Whea error" message.

I am at witts end. I need help asap.

Thanks.

ElvisA

[Malygris1]

Hi there @ElvisA,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you have been getting a "whea_uncorrectable_error" message after running Windows 10 for a month. I am happy to help you with this.

See the following HP and Compaq Desktop PCs - Motherboard Specifications, MSI MS-7778 (Jasmine)

 as it includes instructions on how to clear the BIOS.

Also here is a primer on the BIOS for this board, and as you can see the option for overclocking is not present.

HP Desktop PCs - BIOS Settings for the Jasmine Motherboard

Something you can try is to go into Safe Mode and see if this BSOD still occurs. If it does not, then the issue is more software related. HP PCs - Windows Safe Mode (Windows 10, 😎

Then if you know the date when the BSOD started to occur, you could try a Windows Restore, to go back to previous settings.  HP PCs - Using Microsoft System Restore (Windows 10, 😎

Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.