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‎02-07-2019 06:39 AM

HP Recommended
Product: Compaq Presario
Operating System: Microsoft Windows 10 (32-bit)

I keep having problems watching videos.  They keep pixilating.  I need to update my video card driver.  I have a Compaq Presario and am using Windows 10.  Can anyone help guide me through the update?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-07-2019 05:54 PM - edited ‎02-07-2019 05:55 PM

HP Recommended

If you wish to know about a discrete graphics card that would work, then most older simple cards will probably work.

Here is a site that lists suggested cards.

http://www.pc-specs.com/mobo/Pegatron_Corporation/Pegatron_M2N68-LA_(Narra5)/984/Compatible_GPUs

 

The GeForce 7000 series and GeForce 8000 series are relatively cheap on EBay.

 

IE:   NVIDIA GEFORCE 7900 or Nvidia GeForce 8300

just be sure it is PCIE PCI Express Video and not a AGP

https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=NVIDIA+GEFORCE+8300&_sacat=0

 


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View solution in original post

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8 REPLIES 8

‎02-07-2019 07:05 AM

HP Recommended

The cure may/may not solve with a driver update but a model number for the Compaq Presario is needed to find them.


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‎02-07-2019 07:38 AM

HP Recommended

I'm sorry.  My Compaq Presario is a  model CQ521Of, HP SKU#NY540AA#ABA.

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‎02-07-2019 08:19 AM

HP Recommended

I think the probable reason for that situation is Windows 10 does/did not support the graphics in that model and in turn installs a Windows generic driver.   Integrated graphics using nVidia GeForce 6150SE

https://support.hp.com/us-en/product/compaq-presario-cq5200-desktop-pc-series/3999467/model/4005895/...

There are some workarounds

https://www.tenforums.com/graphic-cards/56941-nvidia-geforce-6150-le.html


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‎02-07-2019 08:23 AM - edited ‎02-07-2019 08:25 AM

HP Recommended

beyond, GPU driver bad,wrong or corrupted above..... is this.

please answser some basic questions. ok?

what videos?  (local files?)  mkv?  mp4?   or ? 

or  on the www, called streaming.

for local files use VLC, from makers site in France.

for online streaming tell us:

what OS you run, window? version? windows 10 is in your post but is it? really 10?

what broswer you run, IE-11?, Edge, chrome, firefox v65+ , Opera, or?????

what internet connections>(DSL,Cable modem, Fios fiber, 3/5G Wlan card,wifi ? , or etherenet (best) connected to the modem.

As you can see we need to know what you have there, and even if you are at home, at the airport or starbucks.

wifi , if wifi, tell where, you are, ( at home, near the router, or far)

g'dday and good luck.

NO warranty answers by me.
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‎02-07-2019 01:53 PM

HP Recommended

Yes, my operating system is Windows 10.  These are simple Youtube, Facebook type videos.  Nothing fancy.  I use Google Chrome and Microsoft Edge.  I had no problems until about two weeks ago.  DSL.  I'm not computer savy so some of the stuff you are asking goes over my head.  This is my desktop computer.  Compact Presario model CQ5210f.

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‎02-07-2019 02:24 PM

HP Recommended

I would assume that an update is what upset the card.  Of course you can eliminate the problem by installing a simple descrete  graphics card instead of using the onboard graphics.


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‎02-07-2019 02:38 PM

HP Recommended

Can you tell me how to do this?  Is this something I need to order online.  Where would I go?  Thank you for all your help.

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‎02-07-2019 05:54 PM - edited ‎02-07-2019 05:55 PM

HP Recommended

If you wish to know about a discrete graphics card that would work, then most older simple cards will probably work.

Here is a site that lists suggested cards.

http://www.pc-specs.com/mobo/Pegatron_Corporation/Pegatron_M2N68-LA_(Narra5)/984/Compatible_GPUs

 

The GeForce 7000 series and GeForce 8000 series are relatively cheap on EBay.

 

IE:   NVIDIA GEFORCE 7900 or Nvidia GeForce 8300

just be sure it is PCIE PCI Express Video and not a AGP

https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=NVIDIA+GEFORCE+8300&_sacat=0

 


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
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