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06-08-2010 08:30 AM
I've recently got an HP Pavillion Elite 180uk desktop PC and tried installing a copy of Windows 7 Professional onto it. Everything seemed to install fine apart from one device in the Device Manager showing as 'PCI Simple Communications Controller'.
I've install all the drivers listed on the HP site for the PC and tried the various solutions listed on these forms. No joy so far. Was wondering if anyone could help.
The Hardware ID for the missing device is as follows:
Thanks in advance
Solved! Go to Solution.
07-04-2010 08:46 AM
Hi. I have exactly the same problem with my HP Pavilion p6575I desktop running Windows 7 professional. The thing is, everything works, including the modem and Ethernet so I am wondering what this communications controller is supposed to do? I have not been able to get any info from either HP or MS so I just disabled this device, but it sure is annoying to have an outstanding issue like this. I don't want to reinstall software if all is working, but somebody somewhere must know what the issue is here. Any information will be most welcome. Thanks!
07-04-2010 09:44 AM
07-04-2010 12:38 PM
In my case, the motherboard is the MSI 2A9C with Intel PCH H57 chipset. Does your advice apply to me as well? Also, I had Windows do an on line search for update driver for this pci device and it came up empty.
07-05-2010 09:02 AM
Well, the saga continues! OK I viisited the Intel site and downloaded the Intel® Chipset Device Software installer . Now, this “installer” does not install any drivers on the computer! What it does is identifies the devices to Windows using the .inf file, so Windows recognizes the devices and then Windows installs the drivers. At least, that is my understanding. So I ran this program and it says it made some changes, but the pci simple communications controller still is not recognized by Windows 7, and still no drivers are installed for it. Consequently, I still have this device disabled in control panel and still everything seems to be working fine. Maybe I am making a mountain out of a mole hill here? But I am a professional engineer in my own right and I cannot accept that this issue cannot be resolved! I have researched it on the Internet, and it seems to be fairly common..just Google pci simple communications controller to see what I mean. Right now, it is not causing me any problems that I know of, but the device is there for some purpose and Windows needs to recognize it and work with it.
Please, any more input is appreciated!
07-05-2010 10:46 AM - edited 07-06-2010 09:26 AM
Go to Device Manager, find your device, click on it and select update driver software then search the internet for a driver.
I noticed that there is not much information posted under the p6575I PC. I looked thru all the 6575 model PCs and only two motherboards were used and the number that you mentioned is not one of them.
07-06-2010 05:47 AM
Thanks for all your replies Big Dave. As it stands now, I still cannot find a driver for this device so I am keeping it disabled. I tried all of your suggestions and a few more and nothing works. Neither Intel, HP or MS can find a driver! Maybe it doesn't need one? But if that is the case control panel should not be telling me the device requires troubleshooting and PC cillin should not be telling me to install a driver! I give up for now but thanks for all your great help!
07-09-2010 02:14 PM
Well, I decided I can't allow this thing to whip me.
I went into Device Manger and obtained the Manufacturer and Device codes for this thing.
The manufacturer code is 8086 which is Intel
The device code is 3B64 which is a Management Interface Device
Now I went back to Intel website and searched for a driver and found one.
What this thing does is monitor the thermals, something that I do not see with Windows 7, so no wonder Windows did not recognize this device. Also since Windows could not identify the device, the Intel driver utility could not help, it had to be done manually.
Anyway, the error is gone and all is well so color this one solved! Maybe now Windows will come out with a patch to monitor the thermals on the MB?