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‎06-29-2016 08:14 AM

HP Recommended
Product: HP ENVY 700-074 Desktop PC
Operating System: Microsoft Windows 8.1 (64-bit)

Hello, I have been frantically trying to update my Intel 4600 graphics driver for many months now and it has not worked. There is a currently a problem with my graphics driver (it does not allow me to play any of my pc games, they crash as I start them up) and I have been recomended by various to people to update my graphics driver. I have tried using Intel's website to update my driver, but since it was modified by the the manufacturor it would not work. The HP support for my computer for driver and software downloads has not worked either- I get erroer 259-, as the version it is trying to download and install is a version lower than what I currently have installed (Version 10.18.10.3621). I do not know what to do at this point as I have searched hard for a version higher than what I have installed.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-29-2016 08:18 AM

HP Recommended

Hi:

 

See if David's solution at the link below works for you too...

 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-vdeo-drivers-are-way-out-of-da...

View solution in original post

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3 REPLIES 3

‎06-29-2016 08:18 AM

HP Recommended

Hi:

 

See if David's solution at the link below works for you too...

 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-vdeo-drivers-are-way-out-of-da...

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‎06-29-2016 09:30 AM

HP Recommended

It works perfectly now, thank you so much!

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‎06-29-2016 10:50 AM

HP Recommended

You're very welcome.

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