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- Re: HP Pavilion 500-220ex Desktop PC Drivers: PCI Simple Com...
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09-20-2016 07:27 AM
Hi
I tried to update my obsolete "PCI Simple Communications Controller + SM Bus Controller" drivers using both the HP support assistant and HP Customer Support - Software and Driver Downloads website, but I always get the following message "We were unable to retrieve the list of drivers for your product. Please select the desired operating system and select “Update” to try again".
Please help.
Thank you
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Accepted Solutions
09-20-2016 08:13 AM
Hi:
I had no problem accessing the W8.1 driver page for your model using IE11...
You need these drivers for those devices...I have posted the direct links, so you shouldn't have any issues downloading the drivers.
PCI Simple Communications Controller:
This package provides the driver for the Intel Management Engine Interface solutions in supported models that are running a supported operating system.
File name: sp64495.exe
SMBus Controller:
This package provides the driver for the Intel SMBus Controller solutions in supported models that are running a supported operating system.
File name: sp64494.exe
09-20-2016 08:13 AM
Hi:
I had no problem accessing the W8.1 driver page for your model using IE11...
You need these drivers for those devices...I have posted the direct links, so you shouldn't have any issues downloading the drivers.
PCI Simple Communications Controller:
This package provides the driver for the Intel Management Engine Interface solutions in supported models that are running a supported operating system.
File name: sp64495.exe
SMBus Controller:
This package provides the driver for the Intel SMBus Controller solutions in supported models that are running a supported operating system.
File name: sp64494.exe
09-20-2016 05:24 PM
Thank you very much Paul. Problem solved and everythng is okay.
I got a message through HP Support assistant to update the following driver:
2C14-1C15 Original Realtek USB Card Reader (5138) (Towers win8.1/7 64 Bit).
Unforutantely the driver failed to install and when I tried HP driver's page I got the same message again " "We were unable to retrieve the list of drivers for your product. Please select the desired operating system and select “Update” to try again". I'm using IE 11.
I appreciate sending me a link for this driver.
Regards
09-20-2016 06:46 PM
You're very welcome.
Here is the direct link to the card reader driver on your PC's support page...
This package provides the driver for the Realtek USB Card Reader solutions in supported models that are running a supported operating system.
File name: sp64769.exe
09-21-2016 02:42 AM
Thank You Paul. Thank you so much. Problem solved and my machine is performing like new. I really appreciate your help and prompt reply. Your troubleshooting attitude is simple, straightforward and with no technical jargon.
Thank you again
10-15-2016 05:44 PM
Hi Paul,
I failed to install this update using windows automatic update:
IDT - Audio Device - IDT High Definition Audio CODEC
I'm always getting the following message "Update failed-error found -code 80070103". I tried to install after running windows update trobleshooter software with no success.
Could you please send me a link for direct download.
best regard
10-15-2016 09:48 PM
Hi:
Here is the link to the latest W8.1 driver from your PC's support page...
This package provides the IDT High-Definition (HD) Audio for supported desktop models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67043.exe
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