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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Please help it froze for 4 days and I don't know what to...
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05-01-2024 10:55 AM
Accepted Solutions
05-02-2024 01:34 PM
I'm confused by your post as the screenshot does no itself show the PC freezing -- unless the circle on the screen is not rotating.
Windows Updates do fail, all to often, and when that happens, the PC can get into a loop where it goes back into this screen every time you boot and will keep doing this until you get fedup and turn the machine off.
Is this what is happening?
I am a volunteer and I do not work for, nor represent, HP
05-02-2024 01:34 PM
I'm confused by your post as the screenshot does no itself show the PC freezing -- unless the circle on the screen is not rotating.
Windows Updates do fail, all to often, and when that happens, the PC can get into a loop where it goes back into this screen every time you boot and will keep doing this until you get fedup and turn the machine off.
Is this what is happening?
I am a volunteer and I do not work for, nor represent, HP