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‎03-11-2017 06:23 AM

HP Recommended

Scan and Capture app stopped working on my PC. Won't even open, I have tried reloading it already.

1 REPLY 1

‎03-11-2017 11:31 PM - edited ‎03-11-2017 11:33 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this alternative software:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

If you need help on Scanning, the following link should be helpful:

 

Scanning for Dummies


Let us know if that works.

I am an HP Employee. Although I am speaking for myself and not for HP.
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