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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP ENVY 23-D140T Touchsmart
Windows 8.1

Is there a way to disable the touchsmart feature in the bios or with a startup command?  I have a touchsmart with a broken digitizer otherwise it functions normally.  I disable the touchscreen in the control panel and am able to use the computer without a problem until windows or HP does an update.  Each time it updates it defaults the control panel setting to enable the touchscreen and then I am back to square 1.  

 

If there was a way to disable the touchscreen before it boots or while it is booting then this would not be an issue.  

 

Thanks,

 

Vinny

4 REPLIES 4
HP Recommended

Hello @vv1500,

 

I have read your post on how you are looking to disable the touchscreen of your AIO computer, and I would be happy to assist you in this matter!

 

To disable the touchscreen feature on the display, I recommend following the steps below:

 

  • Press the Windows logo key + X.
  • Select Device Manager from the list.
  • Click the little arrow next to Human Interface Devices to expand the list.
  • Click the touch screen driver,
  • Right-click, and select Disable from the list.
  • Click Yes on the dialog box that asks if you are sure you want to disable the touch screen driver.

reference: http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/How-to-Disable-the-touch-screen-for-HP-Pavi...

 

Please re-post with the results of your troubleshooting, and I look forward to your reply!

Regards 🙂

MechPilot
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

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HP Recommended

My touch screen "thinks" I am pressing a point repeatedly over in the left edge of my screen, so any fixes which require me to launch a program and click a bunch of things are unlikely to work, unless I can click very very quickly betweeen phantom touch screen presses.

 

Is there a way to disable this in the boot up sequence?

 

Mark

HP Recommended

Greetings ,

 

I feel like I am dying ! I have a wonderful computer 27 inch Envy. 

 

I currently live in Dominican Republic . There is not HP computer store or repair shop here. I have a warrantly of 9 months left. 

 

my computer touch is not working I tried everthing its a hardware issue. to send back to USA will cost me like 500 dollars back and forth.

 

I decided to disable touch, but everytime i turn on the computer it reboots and puts it back on and my computer goes crazy. 

 

how can i permentaly remove from bios ? is there an easier way to remove? 

 

help someone !! i tried what one of hp comment said about go to microsoft wiindow bar then x key  to remove , but once computer turns on or off it pops up again. 

 

help love me EVNY 27 inches.

HP Recommended

Hi Mechpilot , 

 

Thanks for information.

 

it does not remove permantly. 

 

on start up it boots up all over again, even when i click to remove driver.

 

if i knew how to go in Bios then for sure i could delete there ??

 

jblack818

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