• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-05-2016 08:41 PM

HP Recommended

HP Envy curved 34-AO51 signature edition:

 

After my brand new computer goes into sleep mode it wont restart without unpluging it and restarting. Coming from a mac this has ben very frustraiting... any recomendations? all drivers have been mannually updated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-06-2016 08:45 AM

HP Recommended

Hello again @Judochop,

 

I replied to your other post from yesterday, but this one has some additional information that was not in the other one..

 

What you are describing sounds a lot like the effects of Fast Startup. You may want to try disabling it.  Please see: The Pros and Cons of Windows 10’s “Fast Startup” Mode - howtogeek.com,  How to Turn On or Off Fast Startup in Windows 10 - tenforums.com.

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

 

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎10-06-2016 08:45 AM

HP Recommended

Hello again @Judochop,

 

I replied to your other post from yesterday, but this one has some additional information that was not in the other one..

 

What you are describing sounds a lot like the effects of Fast Startup. You may want to try disabling it.  Please see: The Pros and Cons of Windows 10’s “Fast Startup” Mode - howtogeek.com,  How to Turn On or Off Fast Startup in Windows 10 - tenforums.com.

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

 

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No

‎10-06-2016 01:03 PM

HP Recommended

Excellent, thank you.

You've been very helpful!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.