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‎05-29-2016 07:35 PM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

HP sent me a driver update that I dutifully installed and now my computer screen keeps going on and off. What to do?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-30-2016 06:12 AM

HP Recommended

It might be possible to use System Restore ( part of Windows ) to roll back to a date before the update.  If that is what is causing the problem, it will be back to the way it was.


I'm not an HP employee.
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1 REPLY 1

‎05-30-2016 06:12 AM

HP Recommended

It might be possible to use System Restore ( part of Windows ) to roll back to a date before the update.  If that is what is causing the problem, it will be back to the way it was.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
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