Solved: Usb security issue - HP Support Community

Prathash · ‎09-27-2016

Guys, I have a issue with my bios here .... I have accidentally disable my usb security and then what happen was i really cannot connect any usb drive even my keyboard....Help needed is there anyway to resolve this problem.....TQ

Malygris1 · ‎09-28-2016

Hi there @Prathash,

May the Forums be with you! I understand that you locked out all of the USB connections in the BIOS and can no longer even use your keyboard to change it back. I am happy to give you a hand with this.

In your current situation, you only have a few options, first to clear your BIOS settings to the defaults. For that you would need to use a jumper on the motherboard to reset the BIOS. You can see the following for where the jumper is located on the motherboard for this system. HP and Compaq Desktop PCs - Motherboard Specifications, Larrybird-B, and the Troubleshooting and Maintenance Guide, for an idea of how to get to parts of your system board. If you cannot get to those jumpers, then your other option would be to contact an authorized service provider or HP directly to do this for you.

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

Malygris1 · ‎09-28-2016

Hi there @Prathash,

May the Forums be with you! I understand that you locked out all of the USB connections in the BIOS and can no longer even use your keyboard to change it back. I am happy to give you a hand with this.

In your current situation, you only have a few options, first to clear your BIOS settings to the defaults. For that you would need to use a jumper on the motherboard to reset the BIOS. You can see the following for where the jumper is located on the motherboard for this system. HP and Compaq Desktop PCs - Motherboard Specifications, Larrybird-B, and the Troubleshooting and Maintenance Guide, for an idea of how to get to parts of your system board. If you cannot get to those jumpers, then your other option would be to contact an authorized service provider or HP directly to do this for you.

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Prathash · ‎09-28-2016

Thanks guys it was very useful tips .It works like a charm now ..

Usb security issue

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