• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-01-2016 01:03 AM

HP Recommended
Product: Hp p7-1010d
Operating System: Microsoft Windows 7 (64-bit)
I bought msi gt 730 gddr5 1gb.
And i already inserted it in my computer then when i turn it on its just hp logo only and after 1-2 mins it will turn into black but my system unit is still on.
And when i pull up the video card and put the vga to the motherboard it works properly.
I dont know what im going to do.
I need your help..
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-01-2016 02:29 AM - edited ‎07-01-2016 02:33 AM

HP Recommended

Hi,

 

  • Firstly you need to check power supply unit (PSU). Does PSU in your computer have enough power to run new video card.
  • Secondary you need to check BIOS for BOTH computer and the new video card, does BIOS on your computer support new card ?

Updated:

 

Your machine only has 250W PSU

 

     http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c02851981

 

and the GT 730 needs minimum 300W.

 

   http://www.geforce.com/hardware/desktop-gpus/geforce-gt-730/specifications

 

You need new PSU first.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-01-2016 02:29 AM - edited ‎07-01-2016 02:33 AM

HP Recommended

Hi,

 

  • Firstly you need to check power supply unit (PSU). Does PSU in your computer have enough power to run new video card.
  • Secondary you need to check BIOS for BOTH computer and the new video card, does BIOS on your computer support new card ?

Updated:

 

Your machine only has 250W PSU

 

     http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c02851981

 

and the GT 730 needs minimum 300W.

 

   http://www.geforce.com/hardware/desktop-gpus/geforce-gt-730/specifications

 

You need new PSU first.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-01-2016 02:59 AM

HP Recommended
Okay so i willl buy psu that has 300w . Ill update you.
One more thing is the gt730 gddr5 is compatible in my computer?
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.