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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-20-2017 07:47 AM

HP Recommended
Product: HP t510 Thin Client
Operating System: Microsoft Windows 7 (64-bit)

I'm working on a HP t510 Thin Client.  On the administrative side I have everything working as intended.  On the User account side I do not have internet access.  This is an issue because our RDP session is initiated through a web browser.  I do have network connection on the user side because I am able to RDP outside of the internet. 

 

On the User side I have a red X over my network icon.  I can access our internal web page for the RDP session but when I try and launch the RDP i get this error:

 

"Your computer was unable to connect to the remote computer.  Try to reconnect. If the problem continues, contact the owner of the remote computer or your network administrator."

 

Well I am the administrator...  I have the same model that i have completely re-imaged and it works fine.  I cannot figure out what the difference is between the two.

 

As we have hundreds of these thin clients it wouldn't be efficient to re-image every one.  I want to find a fix for these.

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