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Teacher
Posts: 86
Member Since: ‎07-21-2013
Message 1 of 6 (146 Views)
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Lost ePrint Printing, I think

[ Edited ]
Product Name: HP Photosmart C4750 All-in-One
Operating System: Microsoft Windows 8.1 (64-bit)

Hey guys, trying to understand why I could print without Drivers, and now can't?  I'm impressed that I could Print without Drivers lol, but now would like to understand what exactly is going on here?

 

I really appreciate being able to print without all the HP Software to be honest.  Trying to keep a pc clean and running good is such a chore.  Can anyone tell me the Terminology of the Software being used to print without Drivers, and how I might make it work again?

 

I had this issue once before, but this time I think it was a matter of getting a new Router which lost whatever connection it had to the printer.  

- I tried connecting via WPS method.

- Also tried to Uninstall Printer from the "Devices and Printers" and Re-boot to no avail.

- I will keep trying, arrrgggg! lol

 

Thanks, pc

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Re: Lost ePrint Printing, I think

Hi @pcpunk

 

Thank you for posting back.

 

All the windows software will have preinstalled generic drivers for the printers which you can install and print without installing software or driver downloading from a DVD or the web.

 

Please refer to the below article for more information.

 

http://hp.care/2bYE4kP

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

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HP Support Agent
Posts: 3,224
Member Since: ‎07-19-2016
Message 2 of 6 (109 Views)

Re: Lost ePrint Printing, I think

Hi @pcpunk

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the printer is unable to print wirelessly.

 

I’d love to help!

 

I would like to inform you that you will not be able to print without the printer drivers installed on the computer. However, you can certainly print without install the full feature software by just installing the basic printer drivers.

 

I recommend you to follow the steps in the below article and check if it helps.

 

NOTE: Follow the manual steps to fix the issue.

 

http://hp.care/2nEatSH

 

Let me know how it works and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

Teacher
Posts: 86
Member Since: ‎07-21-2013
Message 3 of 6 (101 Views)

Re: Lost ePrint Printing, I think

[ Edited ]

@The_Fossette, Thank you very much for that link, it's very good.  I was going to run the HP Print and Scan Doctor next but I was unaware of that link.  I look forward to using it to see if it will help me in the future.

 

However, I'm still curious as  to how I was printing WITHOUT INSTALLING DRIVERS?  

 

Trust me, I did this before also, so I know it is possible, but don't know by what pathway it is printing?  Can you help me track down this phenomonon?  If I know how to do this again it will help me if I'm on the road working etc. and need to print from another HP Printer.

 

I can see the Printer in "Devices and Printers" and it says this "HP Photosmart C4700 series Class Driver"

 

Thanks, pcpunk

HP Support Agent
Posts: 3,224
Member Since: ‎07-19-2016
Message 4 of 6 (80 Views)

Re: Lost ePrint Printing, I think

Hi @pcpunk

 

Thank you for posting back.

 

All the windows software will have preinstalled generic drivers for the printers which you can install and print without installing software or driver downloading from a DVD or the web.

 

Please refer to the below article for more information.

 

http://hp.care/2bYE4kP

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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Teacher
Posts: 86
Member Since: ‎07-21-2013
Message 5 of 6 (55 Views)

Re: Lost ePrint Printing, I think

@The_Fossette, I'll be back  brother, got some work to do for now.  Still having some questions about all this Printing with inbuilt drivers.

HP Support Agent
Posts: 3,224
Member Since: ‎07-19-2016
Message 6 of 6 (40 Views)

Re: Lost ePrint Printing, I think

Hi @pcpunk

 

Thank you for posting back.

 

Please perform the steps I have provided when whenever you get time and let me know how it works.

 

Keep me posted and I hope you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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