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Locked

‎07-13-2016 08:43 AM

HP Recommended
Product: HP Officejet 6815
Operating System: Microsoft Windows 10 (64-bit)

I have locked myself out of connecting to my printer through WiFi. 

I went to: Device/Printers, than properties, Web services, and clicked on the Webpage link. Than I was attemtping to lock out others from printing to my printer, and ended up locking out all wifi settings.

 

How do i undo this if i can't access that page to type in the password I set? When i try to get back to that page it says: 

 

This site can’t be reached

"IP address" took too long to respond.

 

Please help

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-13-2016 09:45 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you do a Factory reset on your printer?

 

Try these steps :

 

1. Go to your printer front panel and select Settings

 

2. Go to Printer Preferences 

 

3. Go to Restore and Restore Settings.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

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1 REPLY 1

‎07-13-2016 09:45 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you do a Factory reset on your printer?

 

Try these steps :

 

1. Go to your printer front panel and select Settings

 

2. Go to Printer Preferences 

 

3. Go to Restore and Restore Settings.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No
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