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‎04-30-2016 03:37 AM

HP Recommended
Product: hpofficejetpro8600
Operating System: Microsoft Windows 7 (32-bit)

I have just had a new BT 5 hub and when my lap top is on wirelessly it knocks the wirless connection to the printer off and vice versa,  can anybody help please BT are about much use as a chocolate teapot !

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-01-2016 09:27 AM

HP Recommended
Try using a fixed wireless channel in the router like 1, 6 or 11.

View solution in original post

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6 REPLIES 6

‎04-30-2016 05:56 AM

HP Recommended
What SSIDs are you connecting too? Your routers SSID or the Printers SSID???
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‎05-01-2016 03:21 AM

HP Recommended

Sorry but I don't know it connected automaticaly how do I found out ?

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‎05-01-2016 03:40 AM

HP Recommended
Well you have to look it up in the printer. What is the SSID name the printer is connected to? what is the SSID name the computer is connecting to?
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‎05-01-2016 04:03 AM

HP Recommended

I have done a print out and the printer is connected to the hub SSID

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‎05-01-2016 09:27 AM

HP Recommended
Try using a fixed wireless channel in the router like 1, 6 or 11.
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‎05-01-2016 11:34 AM

HP Recommended

Yes thanks all okay now

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