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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-20-2013 11:16 AM

HP Recommended

The left margin on my Officejet pro 8600 printer has shift approx 1".

 

This is issue is not coming fro the computer it is in the printer.

 

It happens when I copy or produce a test page from the printer control panel.

 

Paper is set up properly in the paper cartridge (8.5" x 11" paper).

6 REPLIES 6

‎04-22-2013 07:05 PM

HP Recommended

 

Hey tfjmm,
 
If the alignment on the page is off, then you may need to run the automatic printer alignment option under the Setup>Tools menu.
 
Follow these steps to align the product from the product control panel.
  • On the product control panel, touch the Right Arrow.
  • Touch Setup.
  • Touch Tools, and then touch Align Printhead . The product performs an alignment and prints an alignment page.
  • Touch OK to return to the home screen.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution. 

 

Does this fix the issue of page alignment?

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I am not an HP employee.
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‎08-01-2014 11:22 AM

HP Recommended

I have the exact same issue:

 

The left margin on my Officejet pro 8600 printer has shift approx 1".

This is issue is not coming from the computer it is in the printer.

 It happens when I copy or produce a test page from the printer control panel.

 Paper is set up properly in the paper cartridge (8.5" x 11" paper).

 

When I attempt to run the alignment process the printer spits out one blank page and then a few seconds later the printer panel says the paper installed is incorrect for the size selected.   It is letter and the tray is set to letter and the computer is set to letter.   I am perplexed.

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‎09-08-2014 10:46 AM

HP Recommended

There is a piece of paper stuck in the printer which is stopping the full motion of the print head.  Move the head/ink all the way to one side and you'll see the paper stuck in there.  Just fixed this for my wife's answer.

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‎09-12-2014 05:27 PM

HP Recommended

Thank you so much for your post.  I was totally frustated.  The printhead kept stopping.  I restarted the printer several times.  When my manager stuck his head in the door and saw what was going on he told me to throw the printer away and by a new one.  I said it's less than a year old.  Than I decided to go to hp's site and see if anybody else was having this issue.  Started happening yesterday after I tried t print several two-sided documents off a website.  Well guess what - I found a full size sheet of crumpled paper between the printhead and the right side of the interior of the printer.  I would never have thought to look there until I read your comment.

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‎02-23-2017 12:12 AM

HP Recommended

You need to check your MARGIN SHIFT to make sure it is OFF ... when on it will shift the page.  To do that just hit copy, then the circular gear in the lower leftside, then cursor down to Margin Shift, and hit OFF.  You need to find a way this remains Off.

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‎02-23-2017 08:10 AM

HP Recommended

Hi! Thank you for the newest update to help our community our. 

I have closed this thread to help keep the comments timely. If you have more to add, please start a new thread. Click here if you want to learn more about how to start a new conversation/thread.

Please post in a new thread for better exposure. It may also be helpful if you posted a few more details about your computer/printer and your issues.

1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.

If you have any other questions about forum posting, please feel free to send me a private message!

Thank you!"

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