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HP Recommended
Mac OS X 10.6 Snow Leopard

here is how i tried to configure - os x 10.6.8

 

who will find the error??? 276-1.png276-2.pngoriginal.pngoriginal1.png276-5.png276-6.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

ok i found the error:

 

http://support.apple.com/en-en/ht1568

 

 

DO NOT enter the path to folder.

 

ENTER the SHARENAME of folder.

 

eg. //192.168...14/scan

 

NOT //192.168...14/users/jondoe/documemts/scan

 

original2.png276-2.png276-7.png

View solution in original post

6 REPLIES 6
HP Recommended

ok i found the error:

 

http://support.apple.com/en-en/ht1568

 

 

DO NOT enter the path to folder.

 

ENTER the SHARENAME of folder.

 

eg. //192.168...14/scan

 

NOT //192.168...14/users/jondoe/documemts/scan

 

original2.png276-2.png276-7.png

HP Recommended

HOLY CRAP!  Thank you so much!  ALL the dumb support option needs to say (in the instructions would help) and then no screen shots would not even be necessary is:

 

USE the numbers found below File Sharing On and file name only, example:

 

THIS -->//192.168...14/scan

 

NOT //192.168...14/users/jondoe/documemts/scan

 

FINALLY!  SHEESH

HP Recommended

Well, what you had in the last exchange below looked good to me, simple enough, yet when I followed that, the test continued to fail (of course without any dignostic clues as to why it is failing.  My address under file sharing starts "10.0.X.XX"  (using X for the real numbers here).  So I entered //10.0.X.XX/Public where Public is the name of the shared folder inside the Users/myName/ folders.  Still did not work.  File sharing is on, SMB is selected, and my account is checked below that.  Any more clues?  I have a MacBook Pro and a new HP LaserJet Pro MFP477 fnw printer.  Do I need to install additional software??

HP Recommended
Hmm, haven't tried with 10.0.xxx format. However, be aware that the SHARENAME of your folder isn't essentially the NAME of the folder, maybe you want to check that?
HP Recommended
@todd burger

https://support.apple.com/en-us/ht1568
http://support.apple.com/en-en/ht1568
That's where I found the detailed explanation, did you check that as well?
HP Recommended

Yes, I did look at that.  The easier path is to use "preview", and then "Import from scanner" on the drop down menu.  The file to network folder approach seems ridiculously complicted and I could not make it work, based on the info in the link you cited.

 

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