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‎11-13-2018 03:29 PM - last edited on ‎11-13-2018 07:19 PM by Retired

HP Recommended
Product: HP Envy 5540
Operating System: Microsoft Windows 10 (64-bit)

Hi there. First post. I am having same trouble with colour ink cartridge & have tried all solutions on link page to no avail. Can I get some help please? Printer is Envy 5540.

 

Many Thanks,

                         Graham.

2 REPLIES 2

‎11-14-2018 12:58 PM

HP Recommended

Also meant to add that printer display screen shows that faulty colour cartridge is empty yet there has been no sign of replacement cartridges being sent.

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‎11-15-2018 02:02 PM

HP Recommended

@Graham6821

 

Thank you for being a part of HP Forums, 
It’ll be an honor to guide you through the steps needed to identify your concern and/or address your query.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

Cheers

MathewT
I am an HP Employee 

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