New laptop doesn't recognise printer

[linnybinns]

Hello, my new HP laptop does not recognise my older (2013) printer and I have tried all sorts but no luck. Defintely wireless connected, it'll print from my mobile, its very frustrating!

Please advise

[Dragon-Fur · Accepted solution]

@linnybinns

Printer Software and Driver Page:

HP Officejet 4620 e-All-in-One Printer series

Scroll down on the page to find video help to install the Software.

If you have not done so,

Download, save, and install the Full Feature Software

OJ4620_1315-1.exe

(114.6 MB)

Download, save, and read your User Guide

Printer Homepage

Drivers, Software and Videos, How-to, Troubleshooting, Manuals, Product Information, and more:

HP Officejet 4620 e-All-in-One Printer series

From the extensive list of documents in the How-to Section:

Wireless Printer Setup (Windows)

From the Troubleshooting Section:

•  Printer Not Found During Network Driver Setup (Windows)
• Find Your Wireless WEP, WPA, WPA2 Password (Windows)

For later... "What the printer can do" (including Media types and sizes of paper supported):

Printer Specifications for HP Officejet 4610, Deskjet Ink Advantage 4610, Officejet 4620, and Deskje...

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

[linnybinns]

Morning

I clicked on the link: Download, save, and install the Full Feature Software

Now I'm printing from new laptop. 

One stress gone from life!

Thank you:smileyhappy:

[Dragon-Fur]

@linnybinns

You are welcome.

Have to love it when a plan comes together.  Smiling.

Happy Printing.

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