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Ho, i have the same problem. When i open HP Smart app in my Android Device, i try to log in, I enter my username and password, and then appears that the page is taking too many seconds to redirect, and the error message comes out. I have a HP envy 4508. WiFi network is ok, The printer is also properly connected to the WiFi network. I never had the problem. I have already tried to uninstall and reinstall the app from playstore But the problem persists

3 REPLIES 3
HP Recommended

Hi,

Please check below support document and let us know if that may help:

https://support.hp.com/in-en/document/ish_4995448-4995651-16

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

I had already read before writing here.. I didn't fix it. 

HP Recommended

J

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