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deskjet 3520

Hi,

I've changed my broadband and I'm struggling to get the printer on the new netwrok. I found some information online but it states I need a USB cable but the printer has not USB port. How do I do this?

2 REPLIES 2
HP Recommended

Yes your printer has a USB port.  You need a cable like this.

 

https://www.amazon.com/AmazonBasics-USB-2-0-Cable-Male/dp/B00NH11KIK/ref=sr_1_3?ie=UTF8&qid=15198661...

 

Replacing/reconnecting/changing your wireless router, try here. 

 

http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

 

* Reset your printer back to Network Defaults.  Then run the Wireless Setup Wizard to connect.  Both can be accessed from the front panel or computer.  If no front panel for configuration, you must use your Printer USB cable to connect.  You can also try the WPS method if your router/printer supports this only if the Wizard or Printer USB cable is not available.  Read your User Guide for info.

 

* Wireless printers only connect to the 2.4G band in your router.  The router must have the 2.4G SSID band enabled with a different SSID name than your 5.0G SSID band in your router.

 

* Set router to a fixed wireless channel like 1, 6 or 11, never ‘auto’.  Try channel 1 first then the others one at a time. 

 

* Make sure printer and router are at least 5 feet apart. 

 

* Make sure IPv6 is disabled in the printer.

 

Make and model of modem and router?

 

However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity.   If it works, it works.  If it doesn’t… suggest you think about putting that gateway device in full bridge mode and install your own high quality router that YOU have full control over. 

HP Recommended

Thank you. That worked. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.