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‎09-27-2016 08:27 PM

HP Recommended
Product: HP Envy 4520
Operating System: Android 6.0 Marshmallow

I am trying toset up my printer for the first time to print from my phone, a Samsung Galaxy Note 5. I downloaded the HP app and the phone recognizes the printer but it keeps asking for the password. I am assuming they mean the password for the new printer.

What is the password?

1 REPLY 1

‎09-28-2016 06:54 AM

HP Recommended

Hi,

If you are connecting via wifi direct, you can get the password by holding down the wifi direct button on the printer control panel for 3 seconds or more and it should print off. If you connect via wifi direct, when you open your wifi settings on the mobile device you'll be connecting to a network with the printer name incorporated into the wifi network name (and the wifi direct button will need to be turned on from the printer front panel).

If you're connecting via your home wifi router, your wifi password should be printer on your router somewhere.

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