Audio crackly after driver update

[Lewis1234]

I updated some drivers through HP Support Assistant and now the audio from the speaker is crackly and cannot be listened to, can I downgrade drivers through it? I tried to downgrade it from Windows but I need to downgrade it from the HP Support Assistant.

[GBL84 · Accepted solution]

Hello,

Try reinstalling the audio software package on the following link.

http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73189.exe

When the reinstallation has completed, restart the notebook.

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Thank You,

GBL84

I am not an HP Employee

[Lewis1234]

Thanks 🙂

It's solved now.

[GBL84]

You are very Welcome !!  

All the Best !!   Thanks for being a member!

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee