HP Envy X2 sound too quiet

BomberC · ‎08-01-2013

I bought an HP Envy X2 in May and haven't used it much for multi media. But having just downloaded some movies and video to the device I've realised that I can barely hear any audio through the headphones or speakers. The volume is up at 100% and it doesn't matter what jack socket I use for the heaphones. I've checked for device driver updates but I appear to be up to date. I can't believe that Beats would put their name to such rubbish sound, so figure that I'm doing something wrong. Help !!

UniProg · ‎08-02-2013

Hello BomberC,

Please follow these steps and let me know if it helps.

Right click the speaker icon in the Taskbar and select 'Playback Devices'.

Left click the default device once to highlight it ( it's usually 'speakers & headphones' ) then click the Properties button. Click the Enhancements tab and put a tick in the box next to 'Loudness Equalization'.

Click Apply to save the change and then click OK in all remaining windows and see if this has helped at all.

Good luck!

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BomberC · ‎08-03-2013

Hi, Thanks for your help. Unfortunately when I click properties (and the only option I have is "Speakers", not "Speakers and Headphones"), then the only 3 tabs I get are General, Levels and Advanced. There isn't an Enhancements tab and I can't see Loudness Equalisation anywhere else. Many thanks for your ongoing help and advice.

Tonijo · ‎08-04-2013

Can you send me a new update? So I can hare my movies, please.

UniProg · ‎08-05-2013

Hi Tonijo,

What is your product number and operating system? Also, if you could elaborate on what your issue is, I'll be happy to help.

Good luck!

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BomberC · ‎08-05-2013

Hi Uniprog,

I don't know if Tonijo has exactly the same problem as me, but have you any further idea's to help me too ?

Kind regards

UniProg · ‎08-06-2013

Hi BomberC,

What is the product number and operating system of your Envy X2?

Thank you,

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BomberC · ‎08-06-2013

Hi Uniprog,

Product number is DOW48EA#ABU

It's running Windows 8 32bit.

Kind regards,

BomberC

Tonijo · ‎08-06-2013

Thank you so much,for the update, it works so much better,now I have HD. Thnk you again.

UniProg · ‎08-08-2013

Hi Bomber,

I'm not pulling an Envy X2 with the product number you sent. Can you please recheck? I'm showing that as a 48 port Gig-T EA TAA compliant module.

Thanks

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