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‎04-28-2016 04:13 PM

HP Recommended
Product: HP Pavillion 13-2192nr
Operating System: Microsoft Windows 10 (64-bit)

Just recently, my HP Pavillion 13-s192-nr started making weird crackling, explosionlike sounds whenever I try to play a video on YouTube or anything else. Is there anyway to fix this? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-29-2016 10:33 AM

HP Recommended

Hello @Saskatchewanian,

 

Thank you for visiting the HP Forums!

 

I have read your post and want to help you resolve the speaker issue on your HP Pavilion x360 - 13-s192nr. This is most likely driver relateed but it could be hardware as well. 

 

Have you tried audio that wasn't from an online source? Does it do the same thing?

Does this happen at various volume levels?

If you plug in headphones or earbuds into the aux port, does this issue persist?

 

To begin troubleshooting, please perform a hard reset. Once the computer is back on, follow this audio troubleshooting document:

 

HP Notebook PCs - No Sound from Speakers

 

I look forward to the results! If this information has been useful, click the thumbs up!


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-29-2016 10:33 AM

HP Recommended

Hello @Saskatchewanian,

 

Thank you for visiting the HP Forums!

 

I have read your post and want to help you resolve the speaker issue on your HP Pavilion x360 - 13-s192nr. This is most likely driver relateed but it could be hardware as well. 

 

Have you tried audio that wasn't from an online source? Does it do the same thing?

Does this happen at various volume levels?

If you plug in headphones or earbuds into the aux port, does this issue persist?

 

To begin troubleshooting, please perform a hard reset. Once the computer is back on, follow this audio troubleshooting document:

 

HP Notebook PCs - No Sound from Speakers

 

I look forward to the results! If this information has been useful, click the thumbs up!


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No

‎04-29-2016 08:57 PM

HP Recommended

After the Hard Reset, the problem seems to be solved. Thank you for your advice!

Was this reply helpful? Yes No

‎05-02-2016 09:37 AM

HP Recommended

Hello @Saskatchewanian,

 

I'm glad it worked!

 

If you have any other questions, don't hesitate to post on the HP Forums.

 

Have a great day!


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No
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