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HP Recommended
Microsoft Windows 10 (64-bit)

Hello, community! i installed windwos 10 Pro now im missing beatsaudio drive please help me thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this W10 driver HP released for W10 for the IDT audio works.

 

It works on some older notebooks and on some, it does not.

 

Restart the PC after installing the driver:

 

IDT High-Definition (HD) Audio Driver

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this W10 driver HP released for W10 for the IDT audio works.

 

It works on some older notebooks and on some, it does not.

 

Restart the PC after installing the driver:

 

IDT High-Definition (HD) Audio Driver

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe 

HP Recommended

HI YES IT WORK SOUND MUCH BETTER! THANK YOU VERY MUCH!!!!!YOUR THE GREATEST VERY HELPFULL MUCH LOVES AND RESPECT!

HP Recommended

You're very welcome. 

 

Glad to have been of assistance. 

HP Recommended

it didn't work on mine, I use HP Elitebook 840 G1 with windows 10 PRO 22 something...

It started saying "No Audio output device installed" = I went to device manager and updated to "high definition audio...." and restarted. after that it says " No speakers or headphones are plugged in"

 

 What can I do please help 

HP Recommended

Hello, Paul. I started a thread about this and was recently advised to download a Softpaq driver to restore Beats audio. When trying to install, it warned me that it would be downloaded over an unsecure http connection. Is that an issue by any chance? Also, I found a bulletin posted by HPE in July 2023 that the Softpaq drivers have security vulnerabilities, such as arbitrary code execution. Is it still advisable to download these drivers?

Thanks.

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