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HP Recommended

I've had this problem. Then I've updated the BIOS and everything (from HP and also from AMD) and now everything works perfectly.

Ps. I usually use Skype and Zoom and never had an issue with that after all the BIOS/Driver updates.

I've also sent the Notebook to HP, but they've only replaced my fans (they were louder than now... Still loud...) becaus they wanted to do a system restore, but probably they didn't knew how to do that with Windows (I've actually the encryption active).

HP Recommended

Hi JPazM, probably it is the issue that I had 1 month ago nearly:

Solved: Re: Wifi Card disappears - HP Support Community - 8034001

 

The solution was to install a particulary driver.

ALso, please check your Wifi adapter type and driver before installing. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.