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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎04-26-2016 11:34 AM - last edited on ‎04-26-2016 11:37 AM by Retired

HP Recommended
Product: Probook 4520s
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have a Probook 4520s and I want to enter the bios but it says Administrator was locked with a password, as I see in the forum I know that you can provide me the unlock code/password  Adminisitrator for my Notebook, I will give to you all the data you need, thanks for your time and patience, Regards Juan Pablo

 

Probook 4520s

SERIAL: (removed content)

Product: XR178LT#AC8

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-27-2016 02:34 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

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1 REPLY 1

‎04-27-2016 02:34 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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