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HP Recommended
EliteBook 8470p
Microsoft Windows 8.1 (64-bit)

my elitebook 8470p is not switching on anymore.even if i connect the charger the PC does not respond when i press the power button.

4 REPLIES 4
HP Recommended

Dear Customer,

 

Try a Hard Reset as follows.

 

Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for a full minute.  Plug in the AC Adapter ( leave the battery out for the moment ) and see if the notebook will start.

 

Can you match the sequence of 'blinks' to those shown in the table below.

 

Capture.PNG

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

HP Recommended

My HP elitebook8470p, upon pressing the power button, it shows all signs of turning on but it fails. Power light shows, wifi light, internet and volume lights. I even here the fun sound but abruptly the whole process stops. Help me 

HP Recommended

I tried the hard reset still no power

 

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
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