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‎04-05-2017 11:43 PM

HP Recommended
Product: Hp mini 110

WHEN BOOTING UP A BLACK SCREEN PROMPTS ME TO ENTER THE CURRENT PASSWORD. FATAL ERROR APPEARS WHEN I ENTER ANYTHING. HELP?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎04-06-2017 12:17 AM

HP Recommended

Hi,

 

Please try (all lower cases)

 

    e9lofg7484

 

or

 

    e9lofg748r

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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5 REPLIES 5

‎04-05-2017 11:49 PM

HP Recommended

Hi,

 

It should give you a code. What is it ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎04-05-2017 11:51 PM

HP Recommended

There is no password given. Just a black screen with "enter CURRENT password:"

 

you get get three tries then "password check failed. Fatal error... system halted

CNU9362MFX"

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‎04-06-2017 12:00 AM

HP Recommended

Please help!

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‎04-06-2017 12:17 AM

HP Recommended

Hi,

 

Please try (all lower cases)

 

    e9lofg7484

 

or

 

    e9lofg748r

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Tags (1)
Was this reply helpful? Yes No

‎04-06-2017 12:19 AM

HP Recommended

It worked! Thank you

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