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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎02-17-2017 10:47 PM

HP Recommended
Product: HP 15 ac121dx

please someone help me, when i power on my laptop it says enter administrator password or power on password and after 3 failed attempts i get the error code 69009409 and it says system disabled. ive seen other people on here have the exact same problem with the same laptop but the codes that the people were given that worked for them dont work for mine cause i found out each one has a different error code and correct password that needs to be entered so someone please help me and let me know the password i need to enter.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-17-2017 10:57 PM

HP Recommended

When prompted for password try 76961429

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3 REPLIES 3

‎02-17-2017 10:57 PM

HP Recommended

When prompted for password try 76961429

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***Click the "YES" button if you think this response was helpful.***
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‎02-18-2017 06:06 AM

HP Recommended

-OMG -if I could see you in person right now I would give you the biggest hug....thank you so much (:

 

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‎02-19-2017 12:48 AM - edited ‎02-19-2017 12:49 AM

HP Recommended

You're very welcome. Virtual hug received. 🙂

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