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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP ENVY 17-j184na
Microsoft Windows 10 (64-bit)

Tonight I decided to do a little maintenance on my HP ENVY 17-j184na, and the first thing I started with was the F.68 Rev.A BIOS. I used the Use HP Download and Install Assistant to manage the whole thing.

 

Everything seemed to go well, and I was presented with a BIOS like screen which confimed the BIOS flash was successful. The laptop then appeared to restart and a black screen was shown. I left the laptop for 30 minutes and it got no further.

 

So, now when I power on the laptop the fan whirls, and the caps lock light flashes (2 flashes then 53 second pause), and thats it. I have tried the following:

  • Take the battery out, unplug from ac, hold down power button, wait 5 minutes, turn on
  • Hold down "windows key + B" whilst pressing the power button for 8 seconds - letting go of the power button after 3 seconds
  • Repeatedly tapping "esc" key after pressing the power button
  • Plugging in an external monitor and doing all of the above

Nothing has worked. My perfectly fine laptop is now a very expensive paperweight as it is out of warranty. Feels pretty terrible to have done a simple BIOS update and have this happen.

 

Can someone please help me? I am out of ideas...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Fixed it myself...

 

...took the back panell off, unplugged the CMOS battery for 5 minutes. Plugged it back in and switched it on. The screen flashed a bit and then came on. Result!

View solution in original post

1 REPLY 1
HP Recommended

Fixed it myself...

 

...took the back panell off, unplugged the CMOS battery for 5 minutes. Plugged it back in and switched it on. The screen flashed a bit and then came on. Result!

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