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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
yesterday it got the BSOD and it restarted.. and today after I closed it, it won't turn on. It's only like three months old
12 REPLIES 12
HP Recommended

Hi

 

Disconnect all peripherals.
Press and hold the Power button for 15 to 30 seconds.
Reconnect AC power.
Restart computer. Check if the unit loads to windows or run a Start up repair option if you get it.

2) If unit loads to F8 option choose the option like last known good configuration if this does not work Try using safe mode and try doing a system restore.

3) If unit loads to F10 try setting the Bios default setting Press F10 key and select the option called Yes check if unit loads to windows.

Let us know how it goes!

"I work for HP."
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****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
HP Recommended
I disconnected everything and held it down, nothing happened. I plugged it back in.. tried to start it.. nothing.I don't want to restore it and lose everything.
HP Recommended

Hi

 

Try the option like F8 & F10 that will not delete any data on the unit.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
HP Recommended

But I can't do thoes if it doesn't turn on...

HP Recommended

Hi

 

Is there i a light next to the Ac Adapter pin on the Notebook.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
HP Recommended
only when I plug it in.
HP Recommended

Hi

 

That is correct check next to the Ac Adapter pin on the Notebook there should be a light glowing either White Or Blue.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
HP Recommended
I just said there is only when it's charging....
HP Recommended

same thing here, worked on Tuesday, dead on Wed.  Won't power on.  When connected to the charger, won't turn on but the "charging" light is a solid white.

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