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- HP Probook 455 will not complete boot

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04-24-2017 08:43 AM - edited 04-24-2017 08:45 AM
Trying to start laptop, it will show HP loading screen but then screen turns black and hangs there. You can see a small circle of dots goind around and around and the cursor is also visible but nothing else.
I have tried all troubleshooting steps: remove USB devices, remove battery and hard reset, boot with battery. No change.
Most frustrating is that it is in warranty but I cannot for the life of me get the number to call customer support (UK) !!
Please help
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04-24-2017 08:47 AM