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‎01-31-2017 09:17 PM

HP Recommended
Product: Hp Pavilion Notebook 14
Operating System: Microsoft Windows 8.1 (64-bit)

How to fix that? Should i install new windows using dvd ?

1 person had the same question
6 REPLIES 6

‎01-31-2017 11:19 PM

HP Recommended

This is indicating that your laptop doesn't have a boot device. Your hard drive is not working to boot the computer-replace the hard drive.

The computer is attempting to PXE  boot through the network. Obviously you don't have an ethernet cable plugged in and a server somewhere on your network to boot from.

 

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‎01-31-2017 11:22 PM

HP Recommended

So how can i fix this?

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‎01-31-2017 11:36 PM

HP Recommended

Replace the hard drive with a new one. If you are still in warranty HP will replace it. If not a retail laptop SATA hard drive can be used- Western Digital, Seagate, Toshiba.etc

Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

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‎01-31-2017 11:40 PM

HP Recommended

Can i fix it by installing new windows? For example installing windows 8.1 using cd or thumb drive?

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‎02-01-2017 07:46 AM

HP Recommended

someone can help me please.

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‎02-01-2017 06:14 PM - edited ‎02-01-2017 06:16 PM

HP Recommended

 

You need a new hard drive. Not even retail Windows can install if the hard drive fails. 

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