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‎05-27-2016 08:29 PM

HP Recommended
Product: Hp dv2000

PROBLEM: Hp dv2000 Stuck in Logo and Charging indicator Light and mouse touch lights are Always Blinking.. and Cant Enter the Bios and the Other boot Keys are not working (When im pressing the F10 Key for Bios Setup but it shows Only the ("The Please Wait"') Word Also the Boot Priority Device is Not Proceeding it Stucks on Please Wait Word....

Action Taken:
Disassembly the unit
Clean the Fan and other Parts -No Luck
Reheat the (VGA ic) video Card- No Luck
Change the Ram (Memory) - No Luck
Reformat the Hdd in Other Pc (HDD is Good) - No Luck

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-28-2016 03:52 PM

HP Recommended

Hey @leijam063,

 

I understand you're having some trouble with the boot process on your HP dv2000. I'd be happy to help.

 

I would suggest following the steps in this document: HP Notebook PCs - Computer Does not Start (Windows 7, Vista, XP)

 

Please get back to me when done.

 

Cheers,

TechSurge.

TechSurge
I work on behalf of HP


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

View solution in original post

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2 REPLIES 2

‎05-28-2016 03:52 PM

HP Recommended

Hey @leijam063,

 

I understand you're having some trouble with the boot process on your HP dv2000. I'd be happy to help.

 

I would suggest following the steps in this document: HP Notebook PCs - Computer Does not Start (Windows 7, Vista, XP)

 

Please get back to me when done.

 

Cheers,

TechSurge.

TechSurge
I work on behalf of HP


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

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‎05-29-2016 12:24 AM

HP Recommended

thank you for suggestion. 

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