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HP Recommended
Can't get passed my administration startup page
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

        Could you give information on operating system on the unit and the model details of the unit.

 

Since you wil be able to reset the password of administartor if your are using Windows XP. Other than this if you are using any other operating system like Windows Vista, Windows 7, Windows 8 or 8.1 or Windows 10, then you have to reinstall the Operating system.

 

If its linked to your microsoft account then you the below link to reset 

 

https://support.microsoft.com/en-in/help/14105/windows-8-what-to-do-if-forget-windows-password

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

        Could you give information on operating system on the unit and the model details of the unit.

 

Since you wil be able to reset the password of administartor if your are using Windows XP. Other than this if you are using any other operating system like Windows Vista, Windows 7, Windows 8 or 8.1 or Windows 10, then you have to reinstall the Operating system.

 

If its linked to your microsoft account then you the below link to reset 

 

https://support.microsoft.com/en-in/help/14105/windows-8-what-to-do-if-forget-windows-password

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
HP Recommended

I HAVE A PROBOOK 4520 LAPTOP THAT I HAVE NOT USED FOR YEARS.  I REINSTALLED THE WINDOWS XP AND NOW ITS ASKING FOR THE ADMINISTRATOR PASSORD.  I HAVE NO IDEA WHAT IT IS, TRIED EVERYTHING.  IS THERE A WAY TO GET PASSED THIS?

I KNOW A FEW PEOPLE HAVE SAID THEY GOT A CODE ONCE A PASSWORD WAS ENTERED WRONG A FEW TIMES, MINE JUST KEEPS GOING BACK TO THE USERNAME AND PASSWORD SCREEN HELP!

HP Recommended

@KPBUCK3

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.