Laptop HP G62 is shutting down randomly

[unicorn_dancer_]

After working on laptop for 2-20 minutes, it shuts down in this interval. 

Last year I had this overheating issue, but it laptop worked well after that accident. I only got alert message at start "You should consider replacing your battery."

Three months ago it started to failure after 30 minutes, and that  shut down time was degrading over the time. I brought laptop to repairman, and I think he cleaned dust from the inside and fixed inside charger slot, place where I put my charger. 

Problem continues, and I bought new batteries, and it still pisses me of by doing that same.

And interesting fact is that when I don't turn on PC for 2 days, it can hold longer, let's say 35 minutes. But everytime it shuts down, I have to wait 2-3 hours to charge it back for 5 minutes.

I hope I explained well this problem. Should I throw this lapatop or it has chance to get fix and live once again 😄

[DavidSMP]

Hi @ unicorn_dancer_,

Thanks for being a part of the HP community. It is a great place to get your questions answered by experts. I saw your post regarding the notebook’s battery not holding any charge and degrading over time.  You have also swapped it out new batteries. It was commendable on your part to also get the charging port checked.  The issue may be hardware related. It could be battery controllers on the motherboard that charge the battery that could be the culprit or it could be a faulty motherboard. You could try a different charger if you are able to get hold of one. 

You could visit this link to update the bios on your computer. Link: http://hp.com/drivers  which may fix the issue. You need to enter the unit’s product# and go to  the download drivers page, choose the correct operating system and update the bios. Please follow the instructions on the screen.

If that does not work please run system diagnostics from this link: http://hp.care/2cVsiaU

Please run all the diagnostics. Make a note of any failure codes or error messages and reply back. I would also require the product# of the unit. It is found in this link as well. Please make note of that too.

Hope this helps. Do let me know how this goes. To simply say thanks, please click the "Thumbs Up" button for my efforts. Please remember to mark "Accept as Solution" if this helps. Thanks and have a blessed week ahead!