Laptop hinges loosening while lifting the lid up

[PratnaMathur]

Hi, 

I very recently have discovered that the hinges through which my laptop is connected have started to loose up, I remember once to have tugged on my laptop screen. At that time I hadn't really noticed any problems, but from the past couple of days, I have noticed that when ever I lift the lid up the hinges creak, and also I found that this has started effecting the vents of the fan as their is a gap when the lid of the laptop is up. Can some one help me with this! or is it better to take it to an authorised dealer. If possible can someone help me find one in London. 

Thanks,
Pratna Mathur

[kevin-t · Accepted solution]

@PratnaMathur

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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