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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Need help, i forgot bios passwords

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05-08-2017 02:48 AM
Solved! Go to Solution.
Accepted Solutions
05-08-2017 02:58 AM
Hello @Dayax19,
We are sorry as there is no master password or generator for this Code.
These codes are similar to HEX-Codes and newly seen. This works on a different Algorithm adding "i" next to numbers. And normal code generators cannot provide the reset code.
- Please Contact HP Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
When talking to the HP rep ask them to escalate your service request.
Hope this helps, for any further queries reply to the post and feel free to join us again !!
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Thank You,
GBL84
I am not an HP Employee
05-08-2017 03:06 AM
Hi,
To remove the bios password you are going to have to remove the RTC battery and then hold down the power on button for 30 seconds. Since your code starts with I there is no easy solution or code we can provide. You could also try getting in contact with HP.
To remove the RTC battery on your PC fortunately is quite easy. Here is the service manual and you can look on page 45 how it is done:
http://h10032.www1.hp.com/ctg/Manual/c04653881
Hope it helps,
David
05-08-2017 03:32 AM
You're welcome
All the best,
DP-K
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